The Value of an Independent Herbalife Member

While the basics of balanced nutrition apply to everyone, individual nutrition needs depend on a complex set of factors, including age, gender, weight, height, health and activity level. That’s why Herbalife® products, with the help of an Independent Herbalife Member, are developed to be personalized to deliver the best balanced nutrition to customers.

Customer-Member Relationships

In order for an Herbalife customer to successfully attain their nutrition goals, it’s essential that they have someone to guide them through the process. One of the key values of Herbalife is the one-on-one coaching and support that Herbalife Members provide to customers.

Herbalife customers get much more than a product – they get great support and a plan to meet or exceed their personal nutrition, weight management and fitness goals. Independent Herbalife Members are the driving force behind the company’s success.

Through amazing customer service and support, Members:• Bring better nutrition and an income opportunity to more and more people.• Lead by example with their personal results.• Support customers with education and motivation as they guide them on their journey to a healthy, active life.• Create a community of fellow customers and Members who provide a positive environment, helping them to overcome their daily challenges.• Give back to their local communities by leading efforts that elevate the Herbalife brand and give a bigger purpose to what the company does. In the process, they create deeper, more lasting bondswith customers and communities.

Herbalife offers tools and training materials on Herbalife® products and the principles of balanced nutrition that Members can access online. Members who join for the business opportunity and retail the products are held to high standards. They must:

• Review and agree to follow the company guidelines.• Conduct themselves with honesty and integrity at all times.• Complete mandatory training on a regular basis to maintain their Supervisor status.

"At Herbalife, we believe that balanced and personalized nutrition supports a healthy, active lifestyle. Eating the right foods, combined with scientifically-proven supplements, and exercising regularly are key. "

David Heber, M.D., Ph.D., F.A.C.P., F.A.S.N. Chairman, Nutrition Advisory Board Chairman, Herbalife Nutrition Institute

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